Shipping Policy

At Ele Fashion, we aim to deliver your order as quickly and smoothly as possible.

Order Processing

All orders are processed within 24 hours after confirmation.

Orders placed during weekends or public holidays will be processed on the next business day.

Shipping Time

Delivery within Egypt typically takes 4–7 business days, depending on your location.

Delivery times may be longer during peak seasons, promotional events, or public holidays.

Shipping Confirmation

Once your order has been shipped, our delivery partner will contact you to confirm the delivery date and time.

Shipping Information

Please ensure that your name, phone number, and shipping address are accurate before placing your order.

Incorrect or incomplete information may result in delays or unsuccessful delivery attempts.

Failed Delivery & Cash on Delivery

If we are unable to reach you, or if an order is refused for reasons unrelated to product quality or accuracy, Ele Fashion reserves the right to cancel the order and/or restrict the availability of Cash on Delivery (COD) for future orders.

Shipping Fees

Shipping fees are calculated at checkout.

Shipping charges may vary depending on the delivery location within Egypt.

Returns & Exchanges

After receiving your order, please refer to our Return & Exchange Policy for complete details regarding returns, exchanges, and eligibility conditions.